Frequently Asked Questions
Most frequent questions and answers
We strive to provide our customer with high-quality home decor products, but the item you received might not perform as expected by the time it’s delivered or after a time for reasons beyond our control. In such cases, you may contact us and ask for a replacement or a refund. Please note that returned parcel would have clearance risks and related fees when arrives in China. If so, we have to deduct the fees from the refund. Hope you can understand.
Why SHIMA ?
Whether you’re changing your tables or looking to spruce up the look of your bathroom, we can help you determine the right size, color, and placement for furniture and decorations. We bring expert point from interior designers with years of experience.
WHOLESALE BUSINESS
SHIMA is a newly found but professional home decor wholesaler and supplier in field, cooperating with resellers and distributors all over the world. Start your wholesale sourcing here right now to experience best service! We’ll offer you the most favorable price that you want! Please send us an email to contact@shimadecor.com and attach a brief description of your business.
Payment
For your convenience, you can safely pay your bill online by credit card. Log in to your account here, click “My Orders” and select “Pay Now”. Checks/money orders can also be mailed to: [email protected]
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